Returns & Warranty

Returns & Warranty

We want every AVANRA order to arrive in good condition and match the product information shown on our store.

When Your Order Arrives

• Check the packaging before signing or confirming receipt.
• Inspect all panels, parts, fittings and accessories after opening the package.
• Keep the carton, protective packaging and photos if you notice damage, missing parts or incorrect items.

Damage or Missing Parts

If an item arrives damaged or with missing parts, contact us as soon as possible with your order number, photos of the package and photos of the affected parts.

Returns

Return eligibility depends on the item condition, order type and reason for return. Custom, assembled, used or bulk-order items may have different return conditions.

Warranty

Warranty coverage varies by product. Please check each product page or contact us before purchase if warranty coverage is important for your project.